The Business Travel & Meetings Show Conference
Below shows you an overview of the conference programme over the two days of the Show. All sessions were free and you could just turn up and sit in.
This year's Conference content is now available here.
The programme took place on three different stages.
Centre Stage more>
Keynotes and panel sessions debating the latest issues about the travel industry.
BTMS Masterclass more>
These are buyer only round-table workshops, which will throw a spotlight on a specific topic. Participants will leave with fresh ideas and a network of liked-minded buyers.
BTMS Seminar Theatre more>
A series of one hour education sessions designed to provide advice, guidance and knowledge in all areas of travel and meetings management. Attendees will leave with a tool box of ideas, examples and solutions to start making a difference in their programmes.
Centre Stage
Day 1: 9th February
CS1: 09.45 - 10.15 Opening Special Address
Norman Baker, Shadow MP for Transport
10.15-11.00: Opening Keynote Address
The Changing Corporate Map – new opportunities for business travel
Prof. Richard Scase, Leading Business Strategist & Author of Global Remix
CS2: 11.15-12.30: Keynote Panel Discussion
Tuning into Sustainability
Lucy Bertenshaw, Senior Campaigns Manager, WWF
Cait Weston, Deputy Director, Aviation Environment Federation
Chair: Bernard Harrop, Managing Director, IG Management
CS3: 14.30-15.45: Keynote Panel Discussion
Airline Unbundling: historical footnote or business model step-change?
Kyle Moore, Vice President, Product Marketing. Sabre Holdings
Toni Goth, Senior Manager Travel & Vendor Operations, NetJets Europe
Jean Covelli, President, The Travel Team
Adam Knights, Sales Director, Advanced Travel Partners
Chair: Kevin Mitchell, Chairman, Business Travel Coalition
CS4: 16.15-17.30: Closing Keynote Panel
The Future of the Airline Industry – Hybrid Models, Unbundling and Striving for a More Competitive Service Offering
Roger Williams, Managing Partner, Airline Information
Mike Rutter, Chief Commercial Officer, Flybe
Peter Dunkin, Independent Industry Advisor and Executive Coach
Chair: Patrick Murphy, Former Chairman, Ryanair & Chairman, Aviation Group,
Performance Consultants International
Day 2: 10th February
CS5: 09.45-10.15: Special Address:
How Climate Change & Environmental Concern is Changing the Business of Flying
James Farrar, VP- Global Corporate Citizenship, SAP
10.15-11.00: Opening Keynote Address:
Meeting the UK’s 2050 aviation target: opportunities for reducing emissions
David Kennedy, Chief Executive, Committee on Climate Change
CS6: 11.15-12.30: Keynote Panel Discussion
Videoconferencing, Social Networking and Mobile Applications and Devices – understanding the impact of the latest technologies on the future of travel
Jerome Drevon-Barreaux, ACTE
Jay Campbell, Chief Content Organizer, Promedia
John Samuel, CEO, Sabre Travel Studios
Clare Murphy, Director of Technoloy T&E Solutions, Bouda
Chair: Tony D'Astolfo, Vice President, Worldwide Sales, Rearden Commerce, Inc.
CS7: 13.00 - 13.45 Special Address
The Final Frontier of Business Travel
Will Whitehorn, President, Virgin Galactic
CS8: 14.30-15.15: Keynote Panel Discussion
Reviewing Transaction and Service Fees – the good, the bad and the ugly!
Monica Dingwall, Category Manager, Atkins Limited
Richard Tams, Head of UK Sales and Marketing, British Airways
Nigel Turner, Director of Public Sector and Industry Affairs, CWT
Todd Kramer, Vice President Global Corporate Sales, HRS
Chair: Simone Buckley, Co-Founder, Bouda
CS9: 15.30-16.45: Keynote Panel Discussion
Assessing low-cost alternatives in the Air and Hotel sector – where’s the value and things to beware of and how does Airline unbundling fit in!
Denis Campbell, UK Representative, Management Solutions International Group
Paul Simmons, Regional General Manager – UK, easyJet Airline Company Ltd
David Smith Co-Founder, Association for Serviced Apartment Providers
Chair: Stanley Slaughter, Editor, ABTN
Masterclass Sessions
Booking is now closed.
Day 1: 9th February
M1: 09.45-10.45: Cost-Effective Travel Procurement
Cost-Control in Business Travel Procurement
Jerome Drevon-Barreaux, ACTE
M2: 11.00-12.00: End-to-End
End-to-End Travel Booking to Expense Payment
Geoff Allwright, Head of Travel Expenses, Airbus
Robert Daykin, Director, Corporate Travel Partners Limited
M3: 12.15-13.15: Expense Reporting
Expense Reporting Systems – implementation, delivery and evaluation
Robert Daykin, Director, Corporate Travel Partners Limited
M4: 13.30-14.30: CTDs
Corporate Travel Departments – establishing blueprints, ensuring best value
Robert Daykin, Director, Corporate Travel Partners Limited
M6: 16.00-17.00: CSR
Travel Related Carbon Emissions – practical tools and tips for measuring, reducing, and compensating
Lucy Bertenshaw, Senior Campaigns Manager, WWF
Day 2: 10th February
M7: 09.45-10.45: Online Booking Tools
Evaluating the Latest Developments in Online Booking Tools – which tool is best?
Serge Bacchus, European Travel Manager, Unisys
M8: 11.00-12.00: Unbundling
How should extra payments be paid and accounted for?
Robert Daykin, Director, Corporate Travel Partners Limited
M9: 12.15-13.15: CSR
Corporate Social Responsibility: systems, frameworks and ideas for practical integration into your business
Jon Green, Associate, JMP Consultants
M10: 13.30-14.30: Duty of Care
Bernard Harrop, Managing Director, IG Management
Matthew Horrox, Director, QCIC Group
Simon McMenemy, Head of employment practice, Charles Russell
M11: 14.45-15.45: Quantifying Meeting Spend
Using Data to Quantify Meeting Spend and Maximise Cost Savings
Ian Flint, Managing Partner, Inform Logistics
M12: 16.00-17.00: Personal Development
Up- Skilling for the Recovery
Peter Dunkin, Independent Industry Advisor and Executive Coach
BTMS Seminar Theatre
Day 1: 9th February
A1: 10.00 – 11.00: Travel and Meetings planning made easy
Graeme Payne, Director, Talking Travel
A2: 11.15- 12.15: Payment Methods
Payment Methods – assessing new developments and determining the right solution for your business
Mark Beresford, Consultant, Edgar, Dunn & Company, Management Consultants
A3: 12.30-13.30: Duty of Care to Compliance
Using your Travel Programme to Reduce Employee and Company Risk – from duty of care to compliance
Case Study: How Virgin Atlantic is Securing the Business Traveller’s Journey
Andy Blackwell, Head of Global Security, Virgin Atlantic
A4: 13.45-14.45: Demand Management and Procurement
Understanding the Key Drivers for Travel Spend to Reduce Non-Critical Demand and Increase Satisfaction
Improve your negotiation power - data consolidation (travel & card) and negotiation techniques
Andreas J. G. Wellauer, Category Manager - Travel, Portland Group
A5: 15.00- 16.00: Best Value Hotel Booking and Buying
A Practical Guide for Getting the Most Out of your Preferred Hotels Programme
Fabian Kleinjung, Strategic Buyer Travel & Senior Travel Relation Manager, EADS
Hotel Folio Data – using data to account for expenditure on hotel services
Colin Brain, CEO, Management Solutions
Ken Forder, Former Travel Buyer, Nortel
Dirk M Juttemeier, Senior Consultant - Business Strategy and Solutions, American Express
Day 2: 10th February
A6: 10.00 – 11.00: Travel and Meetings planning made easy
Graeme Payne, Director, Talking Travel
A7: 11.15-12.15: Procurement and Strategic Sourcing
Savings with The Efficient Travel Process
Tuija Snellman, Travel Manager, Finnish Broadcasting Company & Chairwoman, Finnish Business Travel Association FBTA
Ensuring Best Value in Travel Sourcing and Procurement
Jan Tucker Jones, Global Travel Category Manager, BT
A8: 12.30-13.30: Cost-Effective Travel Procurement
Sourcing the Best Value in Air and Hotel Deals – avoiding the hidden charges minefield!
Graeme Payne, Director, Talking Travel
Strategies for Maximising Value for Money, Efficiency and Effectiveness
A9: 13.45-14.45: Expense Management and Self-Booking Tools
Integrating SBT’s and your Expense Management System to Maximise Cost-Savings
Matt Bray, Business Development Manager - Travel, EMEA, Concur
Best Practice Deployment of Self-Booking Tools
Geraldine Horkan, Concur Coordinator, AMO
A10: 15.00-16.00: International Travel
Planning Travel for a Multi-National Workforce - passport, health and visa regulations made easy
Trish Kirke, Head of Business Services, BG Group
Challenges of Expanding a Travel Management Programme Outside Europe and Developing Countries
Andreas Wellauer, Category Manager – Travel, Portland Group
Conference Room 1
Day 1: 9th February
E1: 11.00 – 12.00
Product Presentation by Traveldoo
An all-in-one online platform: the path to higher performance in travel management
E3: 13.30 – 14.30
Buying Solutions - Benefits of directly negotiated deals
Duncan Spokes, Category Manager, Hotels and Venues
Dave Reaney, Category Manager, Transport
E4: 14.45- 15.45: Best Practice SMMP – an introduction
SMMP Quick Wins and Best Practices
Kari Knoll Kesler, President and Chief Strategist, KK Strategic Solutions
Tracey Wilt, Manager, Global Travel & Meetings Management, Xerox
E5: 16.00- 17.00: SMMP: Beyond Theory
The Basics of a Strategic Meetings Management Programme
Kerrie Henshaw-Cox, Category Manager Global Hotels & Meetings Indirect Procurement, BP International
Are you MICE wise – understanding how to harness MICE data to optimise savings and spend
Carolyn Pund, Senior Global Meetings & Events Manager, Cisco Systems
Day 2: 10th February
E6: 10.00 – 11.00 Buying Solutions
Public Sector travel policy
Simon Jones, Category Lead, Travel and Booking Services
E7: 11.15-12.15: Making Meetings and Events Efficient
Evaluating ROI on Meetings Spend
Meeting the IKEA Way – case study
Torbjorn Erling, Global Meeting and Travel Manager, IKEA Group
E8: 13.15- 14.15: SMMP Best Practice – advanced class
SMMP Quick Wins and Best Practices
Kari Knoll Kessler, President and Chief Strategist, KK Strategic Solutions
Tracey Wilt, Manager of Global Travel, Meetings and Conference Solutions, Xerox
E9: 13.45 – 14.45
Product Presentation by Traveldoo
An all-in-one online platform: the path to higher performance in travel management
E10 – 15.15 – 16.15
Product Presentation by Meridian
Utilising Expense Management techniques to guide your business out of recession and back into growth